Managed IT Services in Matthews, NC
Managed IT, cybersecurity, and HIPAA-aware support for Matthews businesses and medical practices — minutes from our Charlotte office.
Get IT support in Matthews →Matthews keeps a small-town feel right on Charlotte’s southeast edge. Around the historic downtown and the medical offices near Novant Health Matthews Medical Center sit dozens of independent practices, professional firms, and light-industrial businesses — the kind that need real IT but were never going to staff an IT department.
NetSafe Solutions is that department for Matthews. We are about 20 minutes away, so on-site help is genuinely close, and we handle the rest remotely: Microsoft 365 security and backup, network protection against ransomware and phishing, and HIPAA-aware controls for the practices that need them.
We're about 20 minutes from Matthews; on-site response is typically within the hour.
Areas we serve in Matthews
- Downtown Matthews
- Sardis
- Crestdale
- Stallings
- Mint Hill
- Weddington Road
IT services we provide in Matthews
Frequently asked questions
We are a Matthews medical or dental practice — can you handle HIPAA?
Yes. The practices near Matthews Medical Center are a core part of who we serve. We handle HIPAA-aligned security, backup, encrypted email, and the documentation auditors look for — sized for a practice, not a hospital.
Do you support older line-of-business software on Windows?
Yes. Many Matthews practices and firms run a specific Windows application that has to keep working. We keep those machines patched, backed up, and secured, and we plan carefully around any upgrade.
How fast can someone actually come on-site?
Matthews is close — typically within the hour — and most issues are solved remotely before that.