Backup & Disaster Recovery Services
in Charlotte, North Carolina
and the Carolinas
Immutable backups. Tested recovery plans. Your business gets back online in hours, not days.
Netsafe Solutions provides backup and disaster recovery services for businesses across Charlotte, NC and both Carolinas — with immutable offsite backups, tested recovery plans, and Microsoft 365 backup included in our managed IT services. According to the National Cybersecurity Alliance, 60% of small businesses that suffer a significant cyberattack close within six months.
What Is Backup and Disaster Recovery?
Backup and disaster recovery (BDR) is a combination of data protection and business continuity planning that ensures your company can recover quickly from hardware failures, ransomware attacks, natural disasters, or human error. Backup refers to copying your data to a secure offsite location on a regular schedule. Disaster recovery is the documented plan for restoring your systems, applications, and operations in a specific order when something goes wrong.
Most small businesses don't take BDR seriously until it's too late. According to the National Cybersecurity Alliance, 60% of small businesses that suffer a significant cyberattack close within six months. Ransomware attacks have increased 95% year-over-year according to Corvus Insurance, and the average ransomware payment for SMBs reached $812,000 in 2024 (Sophos State of Ransomware 2024). For Charlotte-area businesses, the question isn't whether you'll face a data loss event — it's whether you'll be able to recover from one.
Netsafe Solutions builds backup and disaster recovery into every managed IT engagement. That means your data is protected from day one, your recovery plan is documented and tested, and your team knows exactly what happens if the worst-case scenario hits.
What Does Netsafe Solutions Back Up and Protect?
Netsafe Solutions covers every layer of your business's data and infrastructure with backup and recovery services tailored to your environment.
Data Backup
Automated daily backups of your files, databases, and system images — stored in immutable, offsite locations that ransomware can't reach. We follow the 3-2-1 backup rule: three copies, two media types, one offsite.
Learn more about managed IT servicesDisaster Recovery Planning
A documented recovery plan built for your business — outlining which systems get restored first, recovery time targets, and who's responsible for each step. We review and update it as your environment changes.
Learn more about IT consulting servicesMicrosoft 365 Backup
Microsoft 365 doesn't fully back up your data. We add an independent third-party backup layer for Exchange email, SharePoint, OneDrive, and Teams — so accidentally deleted files, departed-employee mailboxes, and corrupted data are always recoverable.
Learn more about cloud servicesRansomware Recovery
If ransomware hits, we restore your data from clean, immutable backups — no paying the ransom, no negotiating with criminals. SentinelOne EDR and Black Point Cyber SOC help contain the threat while we bring your systems back online.
Learn more about cybersecurity servicesBusiness Continuity
When primary systems go down, your team keeps working. We configure failover procedures and continuity measures so downtime doesn't mean lost revenue or missed deadlines.
Learn more about managed IT servicesServer & System Recovery
Hardware fails eventually. When it does, we restore your entire server environment — operating system, applications, data, and configurations — from verified backup images. Full system recovery in hours, not days.
Learn more about network assessment servicesHow Much Does Backup and Disaster Recovery Cost?
Netsafe Solutions includes backup and disaster recovery as part of our managed IT services, priced per device per month at a flat rate. Every covered device includes automated backups, 24/7 monitoring via NinjaOne RMM, SentinelOne EDR, Black Point Cyber SOC monitoring, patch management, and unlimited remote helpdesk support during business hours. Microsoft 365 backup is billed per licensed mailbox per month.
On-site support for disaster recovery incidents is billed time and materials, always approved before work begins — never a surprise invoice. Projects like new backup infrastructure deployments or migration to immutable backup systems are quoted in writing upfront.
Businesses using managed IT services reduce IT costs by 25–45% on average, according to CompTIA's IT Industry Outlook. Compare that to the cost of an unrecoverable data loss — or the $812,000 average ransomware payment reported by Sophos — and backup becomes one of the most straightforward IT investments your business can make. Contact Netsafe Solutions for a custom backup and disaster recovery quote →
Why Charlotte Businesses Trust Netsafe Solutions for Backup and Disaster Recovery
Frequently Asked Questions — Backup and Disaster Recovery
What is the difference between backup and disaster recovery?
Backup is the process of copying your data to a secure offsite location so it can be restored if something goes wrong. Disaster recovery is the broader plan for getting your entire business back online after a major disruption — including the order systems are restored, who's responsible for each step, and how quickly operations resume. Netsafe Solutions provides both: automated immutable backups and a documented disaster recovery plan tailored to your business.
Does Microsoft 365 automatically back up my business data?
No. Microsoft 365 does not provide full backup of your business data. Microsoft's built-in retention policies have gaps — deleted emails, SharePoint files, and OneDrive data can be permanently lost after the retention window closes. Netsafe Solutions adds an independent third-party backup layer for Microsoft 365 so your email, SharePoint, OneDrive, and Teams data are always recoverable.
What is immutable backup and why does it matter for ransomware protection?
Immutable backup means your backup data can't be altered, encrypted, or deleted — even by ransomware that gains admin access to your systems. Modern ransomware specifically targets backup files to prevent recovery. Netsafe Solutions uses immutable, offsite backups so your data stays clean and recoverable regardless of what happens to your primary systems.
How much does backup and disaster recovery cost for small businesses?
Netsafe Solutions includes backup and disaster recovery as part of our managed IT services, priced per device per month at a flat rate. Microsoft 365 backup is billed per licensed mailbox. There are no surprise fees when you need a restore. Most businesses tell us our rate came in lower than the other quotes they received. Contact Netsafe Solutions for a custom quote.
How quickly can Netsafe Solutions restore our data after an attack?
Recovery time depends on the scope of the incident, but Netsafe Solutions builds every disaster recovery plan around getting critical systems back online in hours, not days. We prioritize the systems your team needs most and test recovery procedures regularly so there are no surprises during an actual incident.
What is the 3-2-1 backup rule?
The 3-2-1 backup rule means keeping three copies of your data, on two different types of storage media, with one copy stored offsite. This approach protects against hardware failure, ransomware, natural disasters, and human error. Netsafe Solutions follows the 3-2-1 rule as a baseline for every client's backup strategy, with immutable offsite storage to protect against ransomware specifically.
Protect Your Business Data — Start with a Free Backup Assessment
Most businesses don't find out their backups don't work until they desperately need them. Netsafe Solutions will review your current backup situation, identify the gaps, and build a recovery plan that actually works.
Or call George Hayner directly
(704) 333-0404
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Areas We Serve
Netsafe Solutions builds disaster recovery plans -- backup configuration, recovery testing, and business continuity documentation -- for businesses in 27 cities across the Carolinas.
North Carolina: Charlotte, Concord, Huntersville, Matthews, Cornelius, Waxhaw, Gastonia, Kannapolis, Monroe, Mooresville, Salisbury, Statesville, Hickory, Newton, Shelby, Albemarle, Greensboro, Winston-Salem, Lexington
South Carolina: Rock Hill, Fort Mill, Columbia, Spartanburg, Lancaster, Chester, York, Gaffney
Netsafe Solutions — Backup and disaster recovery for Charlotte-area businesses since 2003.
8510 McAlpine Park Drive, Suite 203, Charlotte, NC 28211 | (704) 333-0404
Last Updated: April 2026