IT PROJECT SERVICES
Defined-scope IT projects, delivered on the timeline you signed.
Fixed-fee, written scope, 30-day post-project warranty.
Our IT project services cover office moves, Microsoft 365 migrations, hardware refreshes, network builds, and post-acquisition integration. We scope against the deliverable, quote in writing, and execute on the timeline. No managed contract required.
- Fixed-fee, quoted before any work
- Timeline committed in writing
- 30-day post-project warranty included
Some IT work has a clear start, a clear finish, and a deliverable in between. Move fifty mailboxes from on-premises Exchange to Microsoft 365. Replace the entire workstation fleet over a holiday weekend. Cable and stand up a new office before the lease starts. Integrate the IT environment from a recent acquisition into your primary tenant. None of that fits a per-device managed services rate, and most of it is too specialized to put on the internal IT team without taking them off everything else for a month. Netsafe Solutions runs the project as a fixed-fee engagement so the cost, the timeline, and the deliverable are agreed before the work begins.
When IT project services is the right shape.
The question to ask is whether the work has a defined deliverable. If the answer is yes, project services is the shape. We scope the deliverable, quote the fixed fee, commit to the timeline, and execute. The engagement closes when the deliverable is in production and the documentation is handed off.
If you need ongoing support after the project is done, that is a separate conversation. Some businesses bring us in for the project and walk away with internal IT picking up day-to-day operations afterward. Others use the project as the entry point and convert to managed services for the long run. If your question is “what should we do” rather than “build what we already decided,” that is IT consulting.
Common engagements: existing managed clients with a specific project running alongside their ongoing services, businesses with internal IT that lacks bandwidth or specialty for a particular build, businesses changing managed providers and needing a one-time migration in between, businesses post-acquisition integrating two environments, and businesses opening a new office or location.
Project types we handle.
Six categories cover the bulk of our IT project services work. Each can be scoped on its own or bundled with others if a single engagement crosses multiple categories.
Office moves and relocations
New office build-out, decommissioning of the old space, and the cutover in between. Cabling, rack and stack, internet provider transition, phone porting, network reconfiguration, and the choreography that keeps the team working through the move. Usually scheduled around a lease window.
Microsoft 365 migrations
Mailbox migration from on-premises Exchange or another cloud platform, Teams Phone implementation with number porting, SharePoint and OneDrive cutover, and the security baseline that ships with a managed tenant. Engineered for zero downtime where the source system supports it.
Workstation fleet refresh
End-to-end replacement of the desktop and laptop fleet on a coordinated schedule. Hardware sourcing, gold-image preparation, user-data migration, asset tagging, and the on-site or after-hours swap-out so productivity stays intact. Old hardware decommissioned and the data wiped to a documented standard.
Network buildouts and refresh
Switching, routing, wireless, firewall, and the cabling underneath. Greenfield buildouts for new locations or replacements for legacy infrastructure that has aged out of vendor support. Configurations documented to engineering standards so a future engineer can pick up the running environment without archaeology.
Security platform rollouts
Deployment of endpoint detection and response, security operations center monitoring, multi-factor authentication, conditional access, advanced email protection, and the supporting policies. Scoped as a project when the goal is implementation; the ongoing monitoring lives elsewhere as part of managed detection and response.
Post-acquisition IT integration
The technology side of an acquisition closing. Two networks consolidated into one, identity unified across tenants, endpoints brought to a single management standard, vendor contracts rationalized, and the security posture aligned. Scoped to the integration timeline the deal team committed to.
The shape of recent project work.
A small sample of IT project services we have delivered for Charlotte-area businesses. Names and identifying details kept off the page; the shapes are real.
How IT project services pricing works.
Fixed-fee per project, scoped against the deliverable and quoted in writing before any work begins. Hardware, licensing, and any subcontracted work itemized on the same quote so the all-in number is visible.
The default. We define the deliverable, identify the labor and materials, and quote the project as a single line item with hardware and licensing called out separately. The price does not move once the scope is signed; if scope expands mid-engagement, we write a change order rather than absorb scope creep silently.
Active managed services clients get 10 to 15 percent off standalone project rates because the data sources are already connected, the access provisioning is already done, and the documentation overhead is lower. Applied automatically on every quote we write for managed clients.
Hardware sourced through Pax8 or other distributors, itemized on the quote with the unit cost and any sourcing margin called out. We do not bury hardware markup. If you prefer to source the hardware yourself, we will quote the labor without the materials line.
Every project includes a 30-day post-project warranty: if something we built breaks for a reason that traces to our work, we fix it at no additional charge. The first scoping conversation is always free.
Why NetSafe for the project work.
Plenty of vendors will quote you on IT project services. Far fewer will hold the timeline, document the build to engineering standards, and stay reachable after the project closes.
The timeline is committed in writing
The proposal includes the scope and the timeline, and the timeline is the date we are accountable to. We do not sandbag the start date and then pad the middle. If a phase is going to slip, we tell you the day we know, with a written reason and a path back to the original date.
30-day post-project warranty
Every project includes a 30-day window after closeout where any defect that traces to our work gets fixed at no additional charge. We do not bill warranty calls in that window. The warranty applies to the build; user-side issues that surface in the same window are billed normally if they are not connected to what we built.
Hardware pricing visible on the invoice
Hardware sourced and itemized on the same quote as the labor. Unit cost and any sourcing margin called out per line item rather than buried inside a single project number. If you would rather buy the hardware yourself or through your existing reseller, the project quote works without the materials line.
Documentation handed off, not held hostage
The build is documented to engineering standards by default. Network diagrams, configuration exports, identity layout, change log, vendor contacts. The documentation is yours at closeout. If you decide to take ongoing operations elsewhere, the next team can pick up the running environment without coming back to us for clarification.
Frequently asked questions.
Do we need to be a managed services client to engage you for a project?
No. IT project services runs independently of any managed engagement. Many clients engage us for a single project (a migration, a build-out, an integration) and walk away with internal IT picking up day-to-day operations afterward. Others use a project as the entry point and convert to managed services later. Both are fine. Active managed clients do get a 10 to 15 percent discount on project rates because the access and documentation overhead is lower.
How is the price fixed if you do not know exactly what is in our environment yet?
The fixed fee is set after the scoping conversation, not before. We do a brief environment review (free, no obligation), confirm the assumptions that drive the quote, and then write the proposal. If the environment turns out to be materially different from what we scoped, we surface that during scoping rather than after. Once the proposal is signed, the price is the price.
What happens if scope expands during the project?
Change order. We document the new scope, quote the additional IT project services work, and you decide whether to add it before any new labor starts. We do not absorb scope creep silently and we do not invoice for unannounced extras at the end. The original scope finishes for the original price; the addition is a separate line item with its own quote and approval.
Do you work outside business hours for cutover events?
Yes. Most cutover work happens evenings or weekends specifically so business hours are protected. The proposal calls out which work is scheduled outside business hours and what the cutover window looks like. We staff the cutover with the engineers who built the plan, not a different shift handing off cold.
What is the 30-day post-project warranty?
For 30 days after project closeout, any defect that traces to our work gets fixed at no additional charge. The warranty covers the build itself: misconfiguration, missed step in the runbook, integration we did not validate properly. It does not cover user-introduced issues, vendor outages outside our scope, or new requirements that emerge after closeout. Warranty calls go to the same engineer who delivered the project.
What if we need ongoing support after the project?
Two paths once the IT project services engagement closes. Either your internal IT picks up day-to-day operations using the documentation we hand off, or we convert the relationship to a managed services engagement with the build already in place. The conversion does not require a separate onboarding because the environment is already known and documented. About half of our project clients eventually convert; the other half stay project-only.
Let’s scope your project.
Tell us what you are trying to deliver and when it has to be done. The first scoping conversation is free; we will tell you whether project services is the right shape for the work or whether the engagement fits a different team. If we are the right fit, we will write a fixed-fee scope and timeline in a few days.
Or call us:
(704) 333-0404
What our clients say
Yesterday's service was punctual, effective, and Professional - just like every time I need help. Good listeners, easy to talk to (and understand), and always pleasant.Drake S. Sep 2025 · Google
Netsafe Solutions has provided fast and courteous help on a regular basis. I have been pleased with the promptness of their service.Michael T. Jun 2025 · Google
NetSafe is responsive, knowledgeable, and professional. Each person we deal with has the expertise to handle our IT needs. Great!!LeighAnn P. Feb 2025 · Google
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