Privacy Policy

Effective Date: April 14, 2026 | Last Updated: April 14, 2026

Netsafe Solutions ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at netsafesolutions.com, use our services, or communicate with us.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

Fill out a contact form or request a quote
Subscribe to our newsletter or marketing emails
Request a security gap analysis or IT assessment
Apply for a position through our careers page
Communicate with us by phone, email, or text message
Opt in to receive SMS/text message communications

This information may include your name, email address, phone number, company name, job title, and the content of your message.

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

IP address and general location data
Browser type and version
Operating system
Pages visited, time spent on pages, and referring URLs
Device information (desktop, mobile, tablet)

We collect this information through cookies, web beacons, and similar tracking technologies.

Information from Third Parties

We may receive information about you from third-party sources, including Google Analytics (website usage data), HubSpot (marketing and CRM data), and business directories where you may have interacted with our listing.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services
Send you marketing communications (with your consent)
Send you SMS/text messages (with your express consent)
Improve our website, services, and customer experience
Analyze website traffic and usage patterns
Comply with legal obligations

SMS/Text Message Communications

By providing your phone number and opting in to receive text messages from Netsafe Solutions, you consent to receive recurring automated and non-automated text messages at the phone number you provide. Message and data rates may apply. Message frequency varies.

Opt-in: You may opt in to receive SMS communications by submitting a form on our website that includes SMS consent, by texting a keyword to our designated number, or by providing verbal or written consent.
Opt-out: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After you opt out, we will send you a single confirmation message. You will not receive any additional text messages unless you re-opt in.
Help: Reply HELP to any text message for assistance, or contact us at (704) 333-0404 or info@netsafesolutions.com.
Carriers supported: We support all major US mobile carriers. Carriers are not liable for delayed or undelivered messages.
We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. We may share your phone number with our SMS service provider solely for the purpose of delivering messages on our behalf.
SMS consent is not a condition of purchase. You are not required to opt in to text messages to use our services or make a purchase.

Cookies and Tracking Technologies

We use the following types of cookies:

Essential cookies: Required for the website to function (form submissions, session management)
Analytics cookies: Google Analytics to understand website usage patterns. Google Analytics uses cookies to collect anonymous usage data.
Marketing cookies: HubSpot tracking code to understand how visitors interact with our content and to personalize marketing communications

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers: Companies that help us operate our business, including HubSpot (CRM and marketing), Google (analytics), and our SMS service provider. These providers are contractually required to protect your information.
Legal requirements: When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Netsafe Solutions, our customers, or others.
Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and marketing data are typically retained for the duration of our business relationship plus 3 years.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Opt out of SMS communications by replying STOP

To exercise any of these rights, contact us at the information below.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Netsafe Solutions
8510 McAlpine Park Drive, Suite 203
Charlotte, NC 28211
Phone: (704) 333-0404
Email: info@netsafesolutions.com
Website: netsafesolutions.com