IT COMPLIANCE SERVICES
The documentation your auditor wants, in the format they want it.
HIPAA, PCI, Service Organization Controls 2, and CMMC.
Our IT compliance services run the program end to end for some frameworks. For others we coordinate with your outside audit firm and own the management and remediation work that earns the report. Either way, your team is not building the binder the week before the audit.
- Major compliance frameworks handled
- Auditor-ready documentation by default
- Risk assessments turn around in two weeks
Compliance frameworks read as a long list of requirements, but the technology work behind them is mostly the same: implement the controls, generate records that prove the controls are running, and have a technical contact who can walk an auditor through what they are seeing. For HIPAA and payment card requirements we run that program end to end. For Service Organization Controls 2 and CMMC, an outside audit firm owns the assessment and we own the management and remediation work that satisfies them. Either way, your team is not the one translating audit questions.
Compliance is mostly documentation.
Most IT compliance services findings are not “the control is missing.” They are “the control is in place but we cannot tell from the records.” A control that runs without documentation looks the same to an auditor as a control that does not run at all.
The work is keeping the records straight. Access reviews on the right cadence with sign-off captured. Audit logs retained for the right number of days. Patch deployment reports stored where someone can pull them on request. Policy documents that match what the technology actually does, not what the template said.
Most engagements that run into trouble at audit time are not running into trouble because the controls are missing. They are running into trouble because nobody owned the documentation. We own it.
Frameworks we handle.
Different industries live under different rules and the IT compliance services work adjusts to each one. The control work overlaps; the documentation format does not.
HIPAA
For medical practices, dental offices, and any business handling protected health information. Access controls through Microsoft Entra ID, encryption at rest and in transit, audit logging, and endpoint protection. We implement the controls, write the policies, and own the documentation. Netsafe Solutions signs a Business Associate Agreement with every healthcare engagement.
PCI security standards
For businesses that process credit card payments. Network segmentation, encryption of cardholder data, access controls, and quarterly vulnerability scanning. We implement the controls and document the cardholder data environment for self-assessment. For Level 1 merchants who require a Qualified Security Assessor, we coordinate with the Assessor and provide the evidence they ask for.
Service Organization Controls 2
For businesses that need to demonstrate trust to enterprise customers. The audit and the Type 2 report are owned by an outside CPA firm; we own the IT-side management and remediation work that earns the report. Implementing the controls the auditor specifies, providing evidence on request, and configuring systems to satisfy Common Criteria requirements across security, availability, processing integrity, confidentiality, and privacy.
CMMC
For defense contractors and subcontractors handling Controlled Unclassified Information. The certification is owned by the assessing organization; we coordinate with them and implement the control changes required against National Institute of Standards and Technology Special Publication 800-171. Levels 1 and 2 covered: configuration changes, access controls, incident response procedures, audit logging, and the management work between assessments.
What every IT compliance services engagement includes.
Six pieces that travel across every framework. Some weight more than others depending on the framework, but all six are present.
Two-week assessment evaluating your technical, administrative, and physical safeguards against the framework that applies. Output is a prioritized remediation roadmap with timelines and cost estimates.
Written policies and procedures that match the framework controls and the technology actually in place. No template documents that disagree with reality. Reviewed and updated on a documented cadence.
Access controls, encryption, audit logging, endpoint protection, and network segmentation deployed against the specific control set required. Configuration captured in the documentation as it goes in, not after.
Audit logs collected and retained for the period your framework requires. Access reviews scheduled. Configuration drift tracked. The records the auditor asks for are running automatically rather than reconstructed at audit time.
Per-user training completion records, simulation results, and policy attestations exported in the format your auditor accepts. Pairs with our security awareness training engagement when active, or runs standalone for compliance purposes only.
We are the technical contact the auditor talks to. For frameworks we run directly, we own the response end to end. For frameworks where an outside firm runs the audit, we coordinate with them and implement what they require. Either way, your leadership team is not translating audit questions.
How our IT compliance services pricing works.
Three engagement shapes depending on what your business needs and how often. Most clients start with the gap review, then convert to ongoing.
Two-week engagement against the framework that applies to your business. Output is a written gap analysis covering each control, current status, and what it takes to close. Fixed-fee, scoped before any work begins.
Monthly retainer covering policy maintenance, control documentation, audit log review, access reviews, and quarterly evidence-package generation. Sized to the framework and the seat count, with the audit-time work included rather than billed separately.
Specialized work that does not fit the monthly retainer. For HIPAA and payment card requirements, this is direct deliverables we own end to end. For Service Organization Controls 2 and CMMC, this is the implementation, configuration, and evidence-collection work that supports your outside audit firm. Quoted as fixed-fee projects.
When the framework requires it, we sign a Business Associate Agreement, a confidentiality agreement, or whatever contractual instrument the audit firm wants to see. The paper does not slow the engagement down.
Why NetSafe for IT compliance services.
IT compliance services work is unglamorous and persistent. The vendors who show up well at audit time are the ones who built the records over the year, not the ones who pulled an all-nighter the week before.
The records run continuously
Audit logs, access reviews, training records, and policy attestations are collected on the schedule the framework requires, not assembled in a sprint at audit time. When the auditor asks for the last twelve months of access reviews, the answer is a folder, not a project.
Documentation matches reality
Most policy templates are written by attorneys for attorneys and bear no resemblance to what the technology actually does. Our policies match the configurations we deploy, line for line, so the auditor can verify either side and find the same answer.
The technical contact your auditor talks to
The auditor wants technical answers from a technical person, not your operations team translating questions back and forth. We attend the audit kickoff, respond to evidence requests on a documented turnaround, and walk through findings with you before they reach the executive summary. The auditor is a separate firm on Service Organization Controls 2 and CMMC engagements; we are the people they call.
Cross-framework efficiency
If your business runs under more than one framework (a common pattern is HIPAA plus Service Organization Controls 2, or PCI plus state-level requirements), the underlying control set has heavy overlap. We map the controls once and produce evidence packages for each framework from the same source data.
Frequently asked questions.
What is a Business Associate Agreement and do I need one?
A Business Associate Agreement is the contractual instrument required under HIPAA when a vendor handles or has access to protected health information on behalf of a covered entity. If your business is a healthcare provider and you are using a managed service provider, you need one with that vendor. Netsafe Solutions signs a Business Associate Agreement with every healthcare engagement as a default.
Does Microsoft 365 satisfy HIPAA on its own?
The Microsoft 365 platform is capable of supporting a HIPAA-compliant environment, and Microsoft will sign a Business Associate Agreement at the tenant level. Whether your specific tenant configuration satisfies HIPAA depends on how the controls are configured. Multi-factor authentication, conditional access, audit logging, encryption, and access reviews each have specific requirements that the platform supports but does not enforce automatically.
What does a security risk assessment actually deliver?
A two-week engagement that evaluates technical, administrative, and physical safeguards against the framework that applies. The deliverables are a written assessment report covering each control area, a prioritized list of gaps with remediation cost estimates, and a roadmap document the auditor can review. Most frameworks require an annual reassessment; we run them on the same cadence so the records stay current.
How long does it take to get HIPAA-ready from a cold start?
Most healthcare IT compliance services engagements take 60 to 90 days from kickoff to a defensible HIPAA posture. The first two weeks are the risk assessment. The remaining time is implementing the missing controls, deploying the documentation, training the workforce, and capturing the first cycle of audit logs and access reviews. After that, the program runs on a monthly retainer.
Can you support multiple frameworks at once?
Yes, and most clients have at least two. The most common combinations are HIPAA plus Service Organization Controls 2 (healthcare technology vendors), PCI plus general security frameworks (retail and hospitality), and CMMC plus other frameworks (defense subcontractors). The underlying control set overlaps significantly; we map it once and produce framework-specific evidence packages from the same source data.
What if our auditor finds issues during the audit?
It happens, particularly on first audits. When findings come in, we own the response: identify the root cause, implement the fix, document the remediation, and submit the corrective action evidence to the auditor on the timeline the audit firm sets. Findings get closed without your team building the response document.
Let’s see where the gaps are.
Tell us what framework you live under and when your next audit or insurance renewal is. We will run a gap review against the actual control requirements and quote what it takes to close the open items in writing.
Or call us:
(704) 333-0404
What our clients say
Always quick to respond and solve any problem, which is crucial in the business world!CJ A. Sep 2025 · Google
NetSafe is responsive, knowledgeable, and professional. Each person we deal with has the expertise to handle our IT needs. Great!!LeighAnn P. Feb 2025 · Google
Yesterday's service was punctual, effective, and Professional - just like every time I need help. Good listeners, easy to talk to (and understand), and always pleasant.Drake S. Sep 2025 · Google
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