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Managed IT Services in Hickory, NC

Managed IT for Hickory — furniture and Catawba Valley manufacturing, Lenoir-Rhyne's backyard, and operators who need shop-floor Windows to survive the week.

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Hickory still makes things. The furniture name is real, and so is the broader Catawba Valley mix of plants, suppliers, and the professional firms that serve them. Lenoir-Rhyne sits on the hill; downtown and Highway 70 hold the offices; the industrial parks hold the CNC, finishing lines, and the PCs that should never have been the plant’s only copy of a drawing.

This is not a “we will be there in 40 minutes” city from McAlpine Park. We say that up front. Hickory works as a remote-first relationship with planned on-site — the same stack, honest logistics. The firms that struggle here usually had a local person who retired, or a vendor who only understood the front office.

Shop-floor Windows, design files, and the office tenant have to be backed up and patched on a schedule that does not stop a line. That is the work.

On-site to Hickory is about 75–90 minutes via I-85 / I-40. Remote is daily; plant and closet visits are planned around production.

Areas we serve in Hickory

  • Downtown Hickory
  • Highway 70
  • Lenoir-Rhyne
  • Viewmont
  • Catawba Valley Blvd
  • Conover line
  • Long View

Frequently asked questions

Do you support furniture and manufacturing shops, or only professional offices?

Shops are the Hickory job. We handle the office tenant and the Windows machines that run design and the floor, with patch windows that do not land in the middle of a finishing run.

Our drawings cannot live only on one PC in the plant. Can you fix that without a six-month ERP project?

Yes. Centralize and back up what you already have — SharePoint or a proper file share, versioning, offline copies that are not "Dave's USB drive." You do not need a new ERP to stop losing work.

How often is someone actually in Hickory?

On a planned cadence and whenever a project or an outage needs it. You will know the next visit date. You will not be told we are "always nearby."