Charlotte’s Managed IT, Cybersecurity & Microsoft 365 Partner
22-year Microsoft Partner. Charlotte-based since 2003.
Netsafe Solutions manages IT, cybersecurity, and Microsoft 365 for 100+ businesses across Charlotte and the Carolinas. Focus on running your company instead of your technology.
- Real humans answering, not call centers
- One team for IT, security, and Microsoft 365
- No forced bundles, no surprise fees
IT That Works. A Team That Answers.
Running a business in Charlotte is hard enough without technology slowing you down. Netsafe Solutions manages your entire IT environment proactively, at a predictable monthly rate, so problems get solved before your team even notices them. We are not a call center. We are a Charlotte-based team of 15 plus certified technicians who know your business, answer when you call, and show up when you need us. Founded November 21, 2003 by George Hayner and Derek Schott.
What We Do for Charlotte Businesses
Every tool priced separately, month-to-month. No forced bundles. You pay for what your business actually needs.
Managed IT Services
Proactive monitoring, maintenance, and unlimited remote helpdesk support at a predictable per-device monthly rate.
Managed IT ServicesMicrosoft 365
Licensing via Pax8, Entra ID hardening, Teams, SharePoint, Exchange, Intune, and ongoing tenant administration.
Microsoft 365 ServicesCybersecurity
SentinelOne endpoint detection and response, Black Point Cyber 24/7 security operations center, Checkpoint Harmony email security, DefensX domain name system filtering, multi-factor authentication enforcement.
Cybersecurity ServicesManaged Detection & Response
24/7 human-led security operations center monitoring across endpoints (16 minute response) and Microsoft 365 tenants (7 minute response) via Black Point Cyber.
Managed Detection and ResponseBusiness Continuity & Disaster Recovery
Immutable backups, tested recovery plans, and complete continuity coverage keeping Charlotte businesses online when minutes matter.
Business Continuity ServicesCloud Migration
On-premises to Microsoft 365 and Azure migrations with minimal downtime. 22 years of Microsoft-first delivery.
Cloud MigrationCo-Managed IT
Augment your internal IT team with enterprise security tooling, 24/7 security operations center coverage, and Microsoft 365 depth they cannot staff alone.
Co-Managed ITManaged AI Services
Copilot deployment, custom AI agents, Claude API integrations, AI governance. Real AI delivery, not AI buzzwords.
AI ServicesvCIO & IT Strategy
Executive-level technology advisory on a fractional basis. Quarterly strategic reviews, IT spend management, roadmap planning.
vCIO ServicesHow our pricing works.
Itemized around what your business actually needs. Month-to-month on every tool. No forced bundles, no hidden fees.
Quoted monthly per endpoint. Unlimited remote help desk during business hours, ongoing patch and asset management, and on-site visits available as pre-approved time and materials. Standard one-year service agreement.
Per mailbox at Microsoft MSRP, sourced through Pax8. Business Basic, Standard, or Premium for most teams. Enterprise (E3 or E5) for larger compliance footprints. We do not mark up licensing itself.
Per device. NinjaOne for remote monitoring, automated patch management, vulnerability scanning, and remote management across every workstation and server in your environment.
Per device, per mailbox. SentinelOne for AI-powered endpoint detection and response, plus Black Point Cyber’s human-led security operations center watching endpoints and your Microsoft 365 tenant around the clock.
Per mailbox, per location. Checkpoint Harmony for advanced email security including anti-phishing and business email compromise defense. DefensX for DNS filtering and web protection across your network.
Quarterly vCIO retainer, hourly advisory, or embedded engagements for strategic work. Project work (migrations, hardware rollouts, office moves) quoted in writing as time and materials. AI and automation builds quoted as fixed-fee proposals.
Every line item shows up on the invoice. If a tool is not earning its place in your stack, you can drop it. No 36-month commitments, no early-termination penalties on the tooling line.
Why Charlotte Businesses Choose Netsafe Solutions
22 plus years serving the Charlotte business community. We know the market, the industries, and the challenges local businesses face.
Healthcare, law firms, financial services, manufacturing, dental, nonprofits, engineering firms. From 5 to 1,000 users.
SentinelOne, Black Point Cyber security operations center, Checkpoint Harmony, DefensX. Each priced separately so you pay only for what you need.
Approximately 80 Microsoft 365 tenants under management. Entra ID, Conditional Access, Intune, Azure at the depth CIOs need.
We run AI in production. Custom Claude API agents, Model Context Protocol integrations, automated security evaluations. Real AI delivery, not marketing.
Charlotte-based technicians who answer the phone, know your business, and show up on-site when you need them.
Industries We Serve in Charlotte
Specialized IT for regulated and technology-dependent industries across the Carolinas.
Frequently Asked Questions
What does a managed IT service provider do?
A managed IT service provider takes responsibility for managing your business technology. Computers, servers, networks, cybersecurity, and cloud systems. For a predictable monthly fee. Netsafe Solutions monitors your environment 24/7, resolves issues proactively, and provides strategic IT guidance so problems are prevented rather than just fixed after the fact.
How is Netsafe Solutions different from other Charlotte IT companies?
Netsafe Solutions combines 22 plus years of Charlotte market experience with enterprise-grade tools (SentinelOne, Black Point Cyber security operations center, Checkpoint Harmony, Microsoft Entra) that most small-business-focused IT providers do not deploy. We also run AI-powered automation in production, including custom Claude API agents and Model Context Protocol integrations, allowing our team to monitor more, resolve faster, and deliver better outcomes.
What size businesses does Netsafe Solutions work with?
Netsafe Solutions serves businesses with 5 to 1,000 users across Charlotte and the Carolinas. We work across healthcare, law firms, financial services, manufacturing, dental offices, nonprofits, engineering firms, and other industries. We customize our services to match your specific environment, compliance needs, and budget.
How much does managed IT cost in Charlotte?
Netsafe Solutions charges a per-device monthly rate that covers unlimited remote helpdesk during business hours. Security and management tools (NinjaOne, SentinelOne, Black Point Cyber security operations center, DefensX, Checkpoint Harmony) are each priced separately, month-to-month, so you pay only for what your business needs. Microsoft 365 licensing is per mailbox at MSRP rates via Pax8. For most Charlotte businesses, the total cost is a fraction of the $65,000 to $95,000 annual cost of a single in-house IT employee.
How do I get started?
Call us at (704) 333-0404 or fill out our contact form. We will have a brief conversation about your environment, then scope an engagement in writing before you commit to anything. No obligation, no jargon.
Let’s talk about your IT.
Tell us about your environment and what you are dealing with. We will get back within one business day with a straight assessment and a quote. No pressure, no sales pitch.
Or call us:
(704) 333-0404
Serving 27 cities across the Carolinas
North Carolina
- Albemarle
- Charlotte
- Concord
- Cornelius
- Gastonia
- Greensboro
- Hickory
- Huntersville
- Kannapolis
- Lexington
- Matthews
- Monroe
- Mooresville
- Newton
- Salisbury
- Shelby
- Statesville
- Waxhaw
- Winston-Salem
South Carolina
- Chester
- Columbia
- Fort Mill
- Gaffney
- Lancaster
- Rock Hill
- Spartanburg
- York