★★★★★
Always quick to respond and solve any problem, which is crucial in the business world!CJ A. Sep 2025 · Google
BACKUP AND DISASTER RECOVERY
Backups That Will Actually Restore.
Quarterly tested restores. Immutable offsite copies.
Back online in hours, not days. We test the restore so you do not have to find out the hard way that the backup did not work.
- Immutable backups ransomware cannot encrypt
- Quarterly restore tests on real data
- Recovery time objectives in writing
Netsafe Solutions provides backup and disaster recovery services for businesses across Charlotte, NC and both Carolinas: with immutable offsite backups, tested recovery plans, and Microsoft 365 backup included in our managed IT services.
What Is Backup and Disaster Recovery?
Backup and disaster recovery (BDR) is a combination of data protection and business continuity planning that ensures your company can recover quickly from hardware failures, ransomware attacks, natural disasters, or human error. Backup refers to copying your data to a secure offsite location on a regular schedule. Disaster recovery is the documented plan for restoring your systems, applications, and operations in a specific order when something goes wrong.
Most small businesses don’t take BDR seriously until it’s too late. According to the National Cybersecurity Alliance, 60% of small businesses that suffer a significant cyberattack close within six months. Ransomware attacks have increased 95% year-over-year. For Charlotte-area businesses, the question isn’t whether you’ll face a data loss event: it’s whether you’ll be able to recover from one.
Netsafe Solutions builds backup and disaster recovery into every managed IT engagement. That means your data is protected from day one, your recovery plan is documented and tested, and your team knows exactly what happens if the worst-case scenario hits.
What Does Netsafe Solutions Back Up and Protect?
Netsafe Solutions covers every layer of your business’s data and infrastructure with backup and recovery services tailored to your environment.
Data Backup
Automated daily backups of your files, databases, and system images: stored in immutable, offsite locations that ransomware can’t reach. We follow the 3-2-1 backup rule: three copies, two media types, one offsite.
Learn more about managed IT servicesDisaster Recovery Planning
A documented recovery plan built for your business: outlining which systems get restored first, recovery time targets, and who’s responsible for each step. We review and update it as your environment changes.
Learn more about IT consulting servicesMicrosoft 365 Backup
Microsoft 365 doesn’t fully back up your data. We add an independent third-party backup layer for Exchange email, SharePoint, OneDrive, and Teams: so accidentally deleted files, departed-employee mailboxes, and corrupted data are always recoverable.
Learn more about cloud servicesRansomware Recovery
If ransomware hits, we restore your data from clean, immutable backups: no paying the ransom, no negotiating with criminals. SentinelOne endpoint detection and response and Black Point Cyber security operations center help contain the threat while we bring your systems back online.
Learn more about cybersecurity servicesBusiness Continuity
When primary systems go down, your team keeps working. We configure failover procedures and continuity measures so downtime doesn’t mean lost revenue or missed deadlines.
Learn more about managed IT servicesServer & System Recovery
Hardware fails eventually. When it does, we restore your entire server environment: operating system, applications, data, and configurations: from verified backup images. Full system recovery in hours, not days.
Learn more about network assessment servicesHow backup and recovery pricing works.
Backup pricing depends on what you protect, how long you keep it, and how fast you need to restore.
Per device
Backup agent on the protected workload. Cost varies with the data volume per device and the kind of system being backed up.
Retention tier
How long backups are kept. Standard, extended, and immutable archive tiers each priced separately so you can match retention to compliance needs.
Recovery objective
Faster recovery time targets cost more. We document recovery time objectives and recovery point objectives in writing during scoping so the contract matches the expectation.
Most clients fit one of three standard packages. We tune from there based on what your business can tolerate.
Why Charlotte Businesses Trust Netsafe Solutions for Backup and Disaster Recovery
Immutable, Offsite Backups Your backup data can’t be encrypted, altered, or deleted by ransomware. We store backups in secure offsite locations following the 3-2-1 backup rule.
Tested Recovery Procedures A backup that’s never been tested is just a hope. Netsafe Solutions verifies restores regularly so recovery works when you need it.
Recovery in Hours, Not Days Every disaster recovery plan is built around getting your critical systems back online as fast as possible, with clear priorities and responsibilities.
Years in the Carolinas Founded November 21, 2003. Some clients have been with Netsafe Solutions since our first day. We know this market and we’re not going anywhere.
Enterprise Security Stack Included SentinelOne endpoint detection and response, Black Point Cyber security operations center 24/7 monitoring, Checkpoint Harmony email security, and DefensX DNS filtering work alongside your backups to prevent incidents before they require recovery.
No Surprise Restore Fees Backup and disaster recovery are included in your managed IT rate. You don’t pay extra when you actually need your data restored. Most businesses tell us our rate came in lower than the other quotes they received.
Frequently Asked Questions: Backup and Disaster Recovery
What is the difference between backup and disaster recovery?
Backup is the process of copying your data to a secure offsite location so it can be restored if something goes wrong. Disaster recovery is the broader plan for getting your entire business back online after a major disruption: including the order systems are restored, who’s responsible for each step, and how quickly operations resume. Netsafe Solutions provides both: automated immutable backups and a documented disaster recovery plan tailored to your business.
Does Microsoft 365 automatically back up my business data?
No. Microsoft 365 does not provide full backup of your business data. Microsoft’s built-in retention policies have gaps: deleted emails, SharePoint files, and OneDrive data can be permanently lost after the retention window closes. Netsafe Solutions adds an independent third-party backup layer for Microsoft 365 so your email, SharePoint, OneDrive, and Teams data are always recoverable.
What is immutable backup and why does it matter for ransomware protection?
Immutable backup means your backup data can’t be altered, encrypted, or deleted: even by ransomware that gains admin access to your systems. Modern ransomware specifically targets backup files to prevent recovery. Netsafe Solutions uses immutable, offsite backups so your data stays clean and recoverable regardless of what happens to your primary systems.
How much does backup and disaster recovery cost for small businesses?
Netsafe Solutions manages backup and disaster recovery through a per-device monthly rate that covers unlimited remote helpdesk, backup monitoring, and restore labor. Backup software is itemized per device; Microsoft 365 mailbox backup is itemized per mailbox. Microsoft 365 backup is billed per licensed mailbox. There are no surprise fees when you need a restore. Most businesses tell us our rate came in lower than the other quotes they received. Contact Netsafe Solutions for a custom quote.
How quickly can Netsafe Solutions restore our data after an attack?
Recovery time depends on the scope of the incident, but Netsafe Solutions builds every disaster recovery plan around getting critical systems back online in hours, not days. We prioritize the systems your team needs most and test recovery procedures regularly so there are no surprises during an actual incident.
What is the 3-2-1 backup rule?
The 3-2-1 backup rule means keeping three copies of your data, on two different types of storage media, with one copy stored offsite. This approach protects against hardware failure, ransomware, natural disasters, and human error. Netsafe Solutions follows the 3-2-1 rule as a baseline for every client’s backup strategy, with immutable offsite storage to protect against ransomware specifically.
Let’s audit your backups.
Tell us what you are backing up today and the last time you tested a restore. If the answer to either is “I am not sure” we will help you find out before something forces the issue.
Or call us:
(704) 333-0404
What our clients say
241+ Google Reviews
★★★★★
NetSafe is responsive, knowledgeable, and professional. Each person we deal with has the expertise to handle our IT needs. Great!!LeighAnn P. Feb 2025 · Google
★★★★★
Netsafe Solutions has provided fast and courteous help on a regular basis. I have been pleased with the promptness of their service.Michael T. Jun 2025 · Google
Serving 27 cities across the Carolinas
North Carolina
- Albemarle
- Charlotte
- Concord
- Cornelius
- Gastonia
- Greensboro
- Hickory
- Huntersville
- Kannapolis
- Lexington
- Matthews
- Monroe
- Mooresville
- Newton
- Salisbury
- Shelby
- Statesville
- Waxhaw
- Winston-Salem
South Carolina
- Chester
- Columbia
- Fort Mill
- Gaffney
- Lancaster
- Rock Hill
- Spartanburg
- York