MICROSOFT 365
Licensing, migrations, security, and administration.
Approximately 100 Charlotte-area Microsoft 365 tenants under management. 22-year Microsoft Partner.
Microsoft 365 ships with hundreds of features and settings. Most businesses configure less than thirty percent of them, leave multi-factor authentication off by default, and treat the platform like email plus cloud storage. We deploy and manage Microsoft 365 the way it was designed to be deployed and managed.
Managed Microsoft 365 is a service where an outside provider handles the licensing, administration, security, migration, and ongoing optimization of your Microsoft 365 tenant: so your internal team doesn’t have to. It covers Exchange Online email, Teams, SharePoint, OneDrive, Entra ID (formerly Azure AD), Intune device management, and: if licensed: Microsoft Copilot.
Microsoft reports that more than 400 million paid seats run on Microsoft 365 globally, and the platform is now the default productivity stack for small and mid-sized businesses. The problem is that Microsoft 365 ships with hundreds of security settings, dozens of licensing SKUs, and a constantly moving feature roadmap.
Netsafe Solutions currently manages approximately 100+ Microsoft 365 tenants. We’ve been a Microsoft Partner since 2003, and we run every managed tenant against a Secure Score target of 70% or higher: well above the small-business average of around 30.40%.
We deliver Microsoft 365 as a complete managed service. Each capability below is available as part of your tailored Microsoft 365 environment: you choose what your business needs.
Licensing sourced through Pax8 as a Primary Partner Admin: monthly right-sizing, not annual lock-in. Most Charlotte small and mid-sized businesses we audit are over-licensed by 15.25%. Our licensing reviews typically save clients $8.$40 per user per month without reducing capability.
On-prem Exchange, Google Workspace, tenant-to-tenant, IMAP/POP3, mailbox consolidation. Typical timeline: 2.4 weeks with zero downtime. Mail flows, calendars stay intact, users keep working through the cutover.
multi-factor authentication enforced, Conditional Access policies, Entra ID P1/P2, break-glass accounts with FIDO2 YubiKey, delegated admin access-only admin access, Microsoft 365 Lighthouse oversight, Checkpoint Harmony email security, and Black Point Cyber security operations center 24/7 tenant monitoring: 7-minute average response time.
Licensing, pilot group selection (5.15 users), SharePoint and OneDrive governance review, sensitivity labels, DLP policies, usage monitoring, and end-user training. Copilot runs $30/user/month on top of base Microsoft 365 licensing: rollout strategy matters.
Windows, macOS, iOS, Android enrollment. Configuration profiles, compliance policies, BitLocker enforcement, selective wipe for BYOD, Conditional Access device gating, and Autopilot zero-touch provisioning. Replaces standalone MDM platforms for most small and mid-sized businesses.
Microsoft Teams Phone as a full PBX replacement: number porting, auto-attendants, call queues, voicemail transcription, handset rollout. See our Business Phone Systems page for implementation detail.
Microsoft 365 has three pricing axes. Licensing, administration, and add-on tools.
Microsoft 365 license fees at Microsoft MSRP, sourced through Pax8. We do not mark up licensing itself.
Entra ID hardening, conditional access policy management, Intune device management, Microsoft Purview policies, and ongoing tenant administration.
Checkpoint Harmony email security, Defender for Business, third-party additions. Each priced individually so you only pay for the layers you need.
We will not push you to higher tiers than your team will actually use.
Most migrations take 2 to 4 weeks from kickoff to cutover with zero downtime for end users. Timelines depend on mailbox count, data volume, and whether SharePoint and OneDrive content is migrating alongside email. We document the full project plan in writing before starting: no scope creep, no surprise timelines.
There is no separate migration fee for clients signing a managed services agreement. Migration labor, security hardening, and tenant setup are included in the first month’s management fee. For project-only migrations without ongoing management, we quote the work in writing before starting: typical range is $2,000.$12,000 depending on mailbox count and complexity.
We take over existing tenants all the time. First step is a no-cost security gap assessment (see Security Gap Analysis) that audits your current Secure Score, Conditional Access policies, admin role assignments, and external sharing posture. We then propose a remediation roadmap. No migration required to become a managed client.
Yes: licensing, deployment, pilot group selection, permissions cleanup, DLP policy configuration, and user training. Copilot runs $30/user/month on top of base Microsoft 365 licensing. We typically recommend a pilot group of 5.15 users before company-wide rollout.
Business Premium adds Entra ID P1 (Conditional Access, self-service password reset, Intune MDM), Defender for Business (endpoint security), and Intune for $11.40 more per user per month versus Business Standard. For any business serious about security, Business Premium pays for itself the first time you need Conditional Access to block a foreign login.
Cloud only for new managed clients. We handle Exchange-on-prem-to-Microsoft 365 migrations regularly, but ongoing Exchange Server management is not a service we offer: Microsoft has announced that Exchange Server 2019 support ends October 2025, and the migration path for everyone is now Exchange Online.
Standard offboarding process: disable Entra ID account, revoke session tokens, convert mailbox to shared (or export to PST and delete), reassign OneDrive contents to the manager, remove from all Teams and SharePoint sites, remove device from Intune. Typical offboarding request is completed same-day.
Black Point Cyber security operations center monitors the tenant 24/7. If an account is compromised, security operations center analysts can disable the account, block malicious apps, remove forwarding rules, expire tokens, and force password resets: typically within 7 minutes of detection. We get notified in parallel and handle the full investigation and remediation.
Tell us your tenant size, current licenses, and what is or is not working today. We will run a free Microsoft Secure Score check and walk you through what we would change.
Or call us:
(704) 333-0404
Netsafe has been extremely helpful and we rely on them for answers to all of our IT issues. They are always there with great advice and cost effective solutions. I have worked closely with Jonathan now for many years and I really appreciate all of the hard work he puts in and is knowledgeable about many things!Grace C. Mar 2020 · Google
Always quick to respond and solve any problem, which is crucial in the business world!CJ A. Sep 2025 · Google
Yesterday's service was punctual, effective, and Professional - just like every time I need help. Good listeners, easy to talk to (and understand), and always pleasant.Drake S. Sep 2025 · Google
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