SECURITY AWARENESS TRAINING
Train your team to spot the email that almost worked.
Monthly phishing simulations and short training modules.
Most breaches start with a click. We run continuous training through Phin so your team gets the practice they need and your auditor gets the documentation they ask for.
- Continuous training, not annual click-through
- Industry-specific phishing scenarios
- Completion documentation for audits
Most breaches now start with a person, not a server. Someone clicks a link, replies to a wire-fraud email, or reuses a password that was leaked years ago. Technical controls cover a lot, but a trained team is the difference between a phishing campaign that bounces off and one that lands. Netsafe Solutions runs the program that gets your team that practice every month, in three to five minute pieces, with the kind of records your compliance auditor actually wants.
Why training is a real control, not a compliance checkbox.
The temptation with security training is to treat it like a forty-five minute slide deck once a year. It satisfies the auditor and ends up on a shelf. The problem is that it does not actually change behavior. Threat patterns shift monthly, attackers iterate faster than annual content, and most one-time training gets clicked through in under two minutes without absorption.
The programs that work do the opposite. Short content delivered often. Phishing simulations that mirror what actually shows up in the inbox. Industry-specific scenarios so a healthcare front desk worker is training on healthcare bait and a finance team is training on wire fraud. And reporting that lets you see who clicked what, what trends are shifting, and where the next round needs to focus.
That is the program we run, through the Phin platform, with administration and reporting handled on our side so the only thing your team sees is the content.
What the program covers.
Four pieces, all running on a monthly rhythm. Two on the user side, two on the documentation side.
Monthly phishing simulations
Realistic phishing emails sent to your users on an unannounced cadence, varied across patterns we are seeing in the wild. Wire fraud, fake password resets, fake delivery notifications, executive impersonation. Click results feed directly into the next month’s training assignments.
Microlearning modules
Three to five minute training modules delivered monthly, each focused on a single topic. Phishing recognition, password hygiene, secure file sharing, social engineering, multi-factor authentication, AI-assisted scams. Short enough that people actually finish them.
Industry-specific scenarios
Healthcare front-office staff training on patient-record phishing. Finance and accounting training on wire-fraud patterns. Manufacturing operations training on vendor-impersonation invoices. Nonprofit training on grant-related scams. The content matches the actual threats that target your sector.
Compliance documentation
Completion records, simulation results, training timestamps, and policy attestations exported in the format your auditor or insurance carrier is asking for. Covers the training-and-awareness controls in HIPAA Security Rule, PCI security standards, Service Organization Controls 2, and FINRA programs.
Annual click-through versus continuous training.
The same compliance line item delivered two ways. Only one actually moves the needle.
A 45-minute deck once a year.
- Content shown the same week as last year, regardless of how the threat landscape moved
- Most users skip ahead or alt-tab through it
- No simulation to test whether anything was retained
- Single completion timestamp gets stored and reported
- Auditor accepts the report, but actual click rates on phishing tests stay flat
Three to five minutes a month.
- Topic rotated monthly to track current attack patterns
- Modules short enough that completion rates run above 85 percent
- Phishing simulation paired with each cycle to measure actual behavior
- Results reported per user, per department, and over time
- Click rates on real phishing typically drop within the first two quarters
How training pricing works.
Per user, per month. Phin platform license plus our administration on top. No setup fees, no minimum seat counts, no separate charge for the audit reports.
Phin platform licensing, content access, monthly module assignment, and unannounced phishing simulations. Modules updated continuously as new threat patterns emerge. Includes coverage for any seasonal or industry-specific scenario set we have on hand.
Included. We configure the user list against your Microsoft 365 or other directory, set the simulation cadence, schedule the modules, and run the reporting. Your team only sees the content; we handle the platform.
Included. Completion records, simulation results, policy attestations, and training timestamps exported in the format your auditor or cyber insurance carrier requires. We respond directly to auditor questions about the program when asked.
Most engagements bundle this with managed detection and response or full managed IT, but it works as a standalone line item if that is the only piece you need.
Why NetSafe runs the training program.
Plenty of vendors will sell you a training platform. Far fewer will run the program for you and own the outcome.
We chose Phin specifically
We tested most of the platforms on the market before settling on Phin. Modules under five minutes that people actually finish, simulations that look like real phishing rather than 2018 phishing, and reporting that an auditor can read without translation. The choice is not by accident.
You do not run the platform
The program is delivered, not just licensed. We provision users from your directory, schedule the cadence, run the simulations, pull the reports, and follow up with users who need extra coverage. Your team experiences the content; the program lives on our side.
Audit-grade documentation
HIPAA, PCI security standards, Service Organization Controls 2, and FINRA programs each have specific training and awareness requirements. The reports we generate map line by line to the controls auditors actually ask about, with timestamps and per-user completion records ready to attach to a workpaper.
Wired into your incident response
When someone clicks a real phishing link, the security operations center sees it through Black Point Cyber and the user lands in a remedial training cycle automatically. The training program and the monitoring program reinforce each other instead of running in separate silos.
Frequently asked questions.
Will employees know the simulations are fake?
That is the point. Real phishing tries to look real, so the simulations have to as well. The first time a user falls for one, they get a quick coaching screen explaining what they missed and a short follow-up module assigned automatically. There is no public shaming, no leaderboard, and no impact on the user beyond a few extra minutes of training.
What happens to repeat clickers?
The program escalates remedial content automatically. After the second click in a quarter, the user is put on a tighter cadence. After the third, we surface it for a manager conversation. The data is reported to the program owner each month so HR or leadership can decide how to handle persistent issues.
Does this satisfy HIPAA training requirements?
Yes. The HIPAA Security Rule under 164.308(a)(5) requires workforce security awareness training and the program produces the records to document it. We include the specific HIPAA-relevant modules (privacy, sanctions policy, log-in monitoring, password management) and report completion in the format auditors expect.
Can you integrate with our existing HR or directory system?
Yes. We provision users from Microsoft 365 or your existing directory and update the user list as people are added or removed. New hires land in the program automatically; departures are removed without leaving stale completion records on the report.
Do executives take the same training?
Same content for everyone, plus an executive-targeted track that adds wire fraud, deepfake voice scams, and CEO-impersonation patterns. Executives are the highest-value targets and tend to skip the most training, so the executive track is shorter and more frequent rather than the standard cadence.
Can we customize the content for our company?
Yes, within reason. Custom phishing templates branded for your environment, custom landing pages explaining the simulation, and custom training segments on company-specific policies. Customization is included in the engagement; the only thing we ask is that the customizations stay realistic.
Let’s talk about your training program.
Tell us how many users you have, what compliance frameworks you live under, and whether you currently run any training at all. We will scope a program that fits your team and your auditor in one engagement letter.
Or call us:
(704) 333-0404
What our clients say
NetSafe is responsive, knowledgeable, and professional. Each person we deal with has the expertise to handle our IT needs. Great!!LeighAnn P. Feb 2025 · Google
Yesterday's service was punctual, effective, and Professional - just like every time I need help. Good listeners, easy to talk to (and understand), and always pleasant.Drake S. Sep 2025 · Google
Netsafe has been extremely helpful and we rely on them for answers to all of our IT issues. They are always there with great advice and cost effective solutions. I have worked closely with Jonathan now for many years and I really appreciate all of the hard work he puts in and is knowledgeable about many things!Grace C. Mar 2020 · Google
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